What is the Renewal Fee?

It is common in our industry to charge a fee once a year for access to tools and technology that help you track and run your business. We have many new upgrades and features we plan to add to these tools and will begin charging an annual fee so that we can provide the best resources for LifeVantage Consultants going forward.

This renewal fee will be $50 processed the month after your enrollment anniversary month each year. It will cover the following:

• 20% wholesale pricing
• Back-office + mobile app access
• Ability to earn commissions
• Replicated website
• Business tools and reporting

 

When Will it Start?

Renewal fees will start charging on December 15 for all Consultants who enrolled in the month of November between 2009-2024. Continuing forward, the renewal fee will charge on the 15th of month after your enrollment anniversary month.

(Example: If you enrolled June 2025, your renewal fee will be charged July 15, 2026.)

 

Communication Timeline

1 month before:

• Email notification to account holder
• Back-office reminder banner notification

Month renewal fee is due: 

• Reminder email to account holder
• Back-office reminder banner notification

If payment fails:

1st month overdue

• Email notification
• Restricted back-office access

2nd month overdue

• Email notification
• Account suspended OR reclassified as a customer (if orders have been placed in the last 12 months).
• No commission can be paid

3rd month overdue

• Account terminated

 

Important to Know

The renewal fee will automatically charge the most recently used card on file and is non-refundable once processed.

The account holder must have either purchased at least one order on their account OR earned commissions at least once within a 12-month period, and pay the renewal fee to retain their Consultant status for another year.

There are no extra fees for Business Centers. Renewal fees only charge on the primary account.

You can downgrade to a Customer account anytime if you choose not to renew. Requests to reclassify to a Customer must be received by the 10th of the month in order to avoid charges for renewal fee.